Lumina Support Hub

Install errors, sign-in trouble, setup problems, and update questions.

Minecraft account questions, Discord verification, tester access, and access issues.

Gameplay bugs, player reports, missing items, progress issues, and staff follow-up.

Payment problems, missing perks, rank questions, and billing support when the Store launches.

Request staff review for bans with clear context and respectful evidence.

Ask staff to review chat restrictions and communication penalties.

Submit a formal appeal for serious access restrictions.

Use the same ticket thread so staff can track the full situation.